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Massage Therapy Insurance Dealings

Massage therapy insurance dealings may be the key to growing your business.

One way to increase your client base is to accept medical insurance payments instead of cash from some of your clients.

When cash is offered or insurance is not mentioned, by all means take a cash payment. That way, you will be paid your full fee. Insurance will give you a certain dollar amount or a percentage payment after deductible, but very seldom will they pay your fee in full.

Some clients may need medical massage and have a doctor's referral but just don't have the cash to pay you. The only way they can get treatment is to find a massage therapist who will accept insurance payments.

Dealing with medical insurance can be a real hassle, but if it brings in some new clients and you get paid, it may be well worth it.


Do You Deal With Medical Insurance?

Do you deal with medical insurance? Worker's Comp? Is it worth the hassle? Has it increased your client base? Has it increased your practice revenue?

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Medical Massage Therapy  starstarstarstarstar
I deal with health insurance companies, especially worker's comp. Worker's comp is more likely to pay for medical massage therapy than other types of health ...

Becoming A Network Provider  Not rated yet
I have been getting a lot of e-mails asking how massage therapists can become network providers so they can get insurance payments from their clients' health ...


Always call the insurance company, preferably prior to the appointment to see if medical massage is a covered expense and to see if you are a covered provider under that particular plan. Ask how much the plan pays and what, if any, the client's copay or deductible and coinsurance is.

Collect the copay or deductible and/or coinsurance on the day of treatment from the client. Make a copy, front and back, of the insurance card.

After treatment, fill out a universal HCFA billing form (there is computer software for this) and mail it to the correct claims address on the insurance card.

Of course you will need to know how to code your claim for insurance reimbursement.

You will also need to know some additional information before you can file the claim.

Perhaps you can get a parttime receptionist to make all of your massage therapy insurance phone calls and submit billings. If not, you may be swamped with phone calls and paperwork for a while. This can cut down on the time you have for actual massages.

With some insurance companies, being paid is all about being in a network of covered providers. You may want to look into joining some of these networks.

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You may also choose to treat clients who have had an occupational injury (they got hurt on the job). In this case, workers compensation will pay you for treatments you perform on clients according to the workers compensation instructions, but only if you are an approved massage therapist.

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